SAP Benchmarking Program tracking KPIs of System Performance

Submitted by dkaps on 6 July, 2009 - 18:30.

SAP is in the process of bartering an increase in the cost of the Enterprise Support service with the user measuring key KPIs of their systems. The KPIs being measured are CPU utilization and storage performance.

In all 11 KPIs will be tracked via the Solution Manager supervision tool. The KPIs were defined by SAP and the SAP User Group Executive Network (SUGEN).

This will help improve the ability of SAP to help optimize the performance of its systems.


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